Member Of:

Arbitration

  1. What is arbitration?
  2. How can I apply for arbitration?
  3. What if the consumer’s vehicle is under warranty but the manufacturer does not participate in a California state-certified arbitration program?
  4. Is there a cost to file for arbitration?
  5. How is the arbitration conducted?

1. What is arbitration?

Arbitration is a process whereby the dispute between the vehicle manufacturer and the consumer is resolved by a neutral third party, an arbitrator. In California, many manufacturers offer a California state-certified arbitration program. These arbitration programs are required to meet certain standards, such as making a decision on the dispute within a certain number of days. Arbitrators in the state certified arbitration programs are regularly trained. The Arbitration Certification Program regulates the arbitration programs offering arbitration for new vehicle warranty disputes.

> Back to Questions

2. How can I apply for arbitration?

To apply for arbitration visit -www.dca.ca.gov/acp/acpprocess.shtml

> Back to Questions

3. What if the consumer’s vehicle is under warranty but the manufacturer does not participate in a California state-certified arbitration program?

The consumer should contact the manufacturer directly and also contact the New Motor Vehicle Board (www.nmvb.ca.gov) for assistance with mediation to possibly resolve the warranty dispute.

> Back to Questions

4. Is there a cost to file for arbitration?

No. There is no cost to the consumer to file for arbitration.

> Back to Questions

5. How is the arbitration conducted?

Parties have the option of presenting their arbitration case in person, via telephone or in writing. If the parties select in-person or via telephone, an arbitration hearing will be scheduled, with the date and time and location to be provided to the parties by the arbitration program for them to appear or to call in. For arbitration conducted by written submission, the parties submit all relevant evidence, including all repair orders and other paperwork to the arbitration program and wait for a decision from the arbitrator.

> Back to Questions

Client Reviews

Chris is so amazing. He really knows what he is doing. After the insurance company denied my case, he told me the law suit...

Araxi Yartisian - Engineer

I recently had the pleasure of working with KN Law Firm and specifically, Attorney Chris, on my personal injury case. From...

Armen Madfouni - Financial Advisor

Finding an Attorney that can deliver results is not an easy task. I attained Chris’ services for a Criminal matter that I was...

Mike Hayrapetian - Entertainment Professional

Chris is awesome!! I called him on the weekend and he told me what I needed to do while I was at the accident scene. They...

Neo - Accountant

Chris is the man! He visited me in jail at midnight, got me out on OR, got my case dismissed, got my property that the cops...

HOSO 300
View More
Submit a Law Firm Client Review

Visit Us

Glendale, CA Office
500 N Central Ave
#650

Glendale, CA 91203

Map / Directions
Phone: (888) 950-0011

Contact Us Now

Fill out the contact form or call us at (888) 950-0011 to schedule your free consultation.

Leave Us a Message